The hotel offers amenities for your comfortable stay and unforgettable experiences
Family Fun Pool!
“The pool area was a hit with my family, featuring a soothing waterfall and relaxing cave zone that made for a wonderful bonding experience.” view full review
Charming Night Bar
“The bar had an inviting atmosphere with fantastic music and reasonably priced drinks, making our nights nice and enjoyable.” view full review
Spacious Comfort
“Our room was impressively spacious and clean, with a pleasant aroma that added to the overall comfort of our stay.” view full review
Kid-Friendly Oasis
“The hotel provided a safe and entertaining environment for my kids, allowing us to relax while they enjoyed the pool and other activities.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
Currency exchange
Sports & Fitness
Fitness centre
Tennis court
Golf course
Guest Parking
Electric kettle
Services
Airport shuttle
Room service
Laundry
Dry cleaning
Medical facilities service
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Free breakfast
Buffet breakfast
Business
Business centre
Children
Cots
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Balcony
Tea and coffee facilities
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1 Jalan Bukit Jambul,
Bayan Lepas,
Malaysia,
11900,
Penang
Map view
1 Jalan Bukit Jambul,
Bayan Lepas,
Malaysia,
11900,
Penang
City landmarks
Jalan Sultan Azlan Shah
Snake Temple
2.6
km
Penang Hill Condo B Penang Hill Corporation Jalan Stesen
Penang Hill Corporation
1.0
km
Stadium
Setia SPICE Arena
1.1
km
Event hall
SPICE Arena
1.9
km
Bukit Jambul
630 m
Lebuh Relau 4
Relau Metropolitan Public Gardens
2.6
km
Mall
Bukit Jambul Complex
830 m
Shopping Area
Sunshine Square
1.3
km
Public Building
Penang Development Corporation
1.0
km
Mosque
Masjid Al-Ittifaq
620 m
Setia SPICE Aquaric Centre
1.1
km
Surau
650 m
Gallery
Setia SPICE Convention Center
1.9
km
Penang International Sports Arena
1.1
km
31-1-11
CEO Suites Penang
940 m
Stadium
Setia SPICE Canopy
1.0
km
Persiaran Bukit Jambul
Bukit Jambul Orchid & Hibiscus Garden and Reptile House
980 m
Mosque
Surau Equatorial
980 m
Garden
Setia SPICE Rooftop Garden
1.9
km
Tua Pek Kong temple
1.1
km
Tua Peh Kong
1.1
km
Pagoda
Kek Lok Si Temple
7.0
km
Mosque
Surau Al Hidayah Bukit Jambul
1.1
km
Surau As-Syakirin
1.1
km
Surau Al-Hidayah
1.2
km
Kompleks Pasar
1.3
km
D'Piazza Mall
1.3
km
Super Tanker Wet Market
1.3
km
Market
Lip Sin Wet Market
1.3
km
Church
Bayan Baru Methodist Church
1.3
km
Nearby
Mosque
Masjid Al-Ittifaq
600 m
Restaurants
nada lama
0 m
1 Jalan Bukit Jambul Hotel Equatorial Penang
The View, Hotel Equatorial Penang
890 m
1 Jalan Bukit Jambul Hotel Equatorial Penang
Nurul Ikan Bakar
1.6
km
Jalan Tun Dr Ismail Bayan Lepas Industrial Park 4
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
far away
out of center
7.6/10
Very good
Rooms
8.1
Location
7.3
Service
8.0
Dining
7.5
Guest reviews
7.6/10
based on 15 reviews
8.5
8.5/10 based on 815 reviews
Harry
United Kingdom,
June
2024
8.8/10
I had an amazing stay at the hotel. The room I got was a pleasant surprise, as I received a free upgrade to a suite with two balconies and a stunning view of the bridge in the distance. The event I attended at the ballroom was well-organized, and all my needs were met. The service provided by the staff was exceptional, making my stay truly enjoyable and convenient. The location, although not close to all Penang attractions, was comfortable and relaxing, with excellent food and drink services by the pool. The dining experience was top-notch, with a great variety of multi-cuisine dishes. The facilities offered were impressive, adding to the overall luxurious feel of the hotel.
Rooms
9.0
My room was more than I expected, a suite with two balconies and a fabulous view of the bridge in the distance.
Service
9.0
The staff, from concierge to room service, were warm and helpful throughout my stay. The service at Nada Lama restaurant was particularly friendly and efficient.
Location
8.0
The surroundings were perfect for leisurely strolls and taking pictures. While a bit far from some Penang attractions, moving around with a grab car was easy due to their availability.
Dining
9.0
I had a great dining experience with a copious and varied selection of dishes, making it a world-class meal.
Facilities
9.0
The hotel facilities were excellent, providing everything I needed during my stay.
Jane
United Kingdom,
April
2024
8.4/10
The hotel offers clean and spacious rooms with balconies overlooking the golf course and beautiful Malaysian sunrises. The service is attentive, although slightly understaffed during peak seasons. The location is ideal for various activities in Penang, while the dining experience provides a variety of dishes despite some chaos. The facilities are well-equipped, though a 24-hour store nearby would be a welcome addition.
Rooms
9.0
The rooms are clean and spacious, offering balconies with stunning city views and vistas of the golf course and Malaysian sunrises.
Service
8.0
The staff went out of their way to assist, from attending to guests at reception to offering information on local dining options. However, some areas experienced understaffing during busy periods.
Location
9.0
The hotel's Equatorial location provides convenient access to various landmarks on Penang Island, making it easy to explore Georgetown and shopping malls.
Dining
7.0
The dining options are varied, encompassing Western, Chinese, Indian, and Malay cuisines, though the service can feel rushed during peak hours.
Facilities
9.0
The hotel boasts a range of facilities to meet guests' needs, ensuring a comfortable stay with ample amenities. However, the absence of a nearby 24-hour store might inconvenience guests in urgent situations.
George
United Kingdom,
March
2024
8.2/10
I found myself at this majestic hilltop hotel with great natural ambiance and palatial spaces offering stunning views. The rooms were spacious, very clean, and comfortable, though I opted for an upgrade for a small cost to secure a prime location in the main building. The service was friendly and professional, with a slight hiccup at reception, but the staff made up for it by generously refilling my drinking water. The location, although slightly distant from the hustle of Georgetown, is perfect for transit travelers, being just 15 minutes from the airport. The dining experience, with a good repertoire, was fresh and well-presented but a bit on the pricey side. The facilities were top-notch, adding to the grandeur of the hotel.
Rooms
9.0
The spacious rooms with a nice view were immaculately clean and very comfortable, contributing to a relaxing stay.
Service
8.0
The staff, despite a small setback at reception, were overall very friendly, professional, and generous in their service.
Location
8.0
The hotel's location, while a bit removed from the city center, offers a peaceful retreat with convenient access to the airport, ideal for transit visitors.
Dining
7.0
I enjoyed the dining experience with a good repertoire of dishes that were always fresh and well presented, though it leaned towards the pricey end.
Facilities
9.0
The hotel's facilities were impressive, adding to the grandeur of the establishment and ensuring a luxurious stay.
Fred
United Kingdom,
March
2024
7.4/10
The hotel offers good services by the reception staff, and the rooms are spacious, albeit a bit dated. The high-floor rooms provide a quiet stay away from family occupants. However, the hotel has an age restriction of 14 years and above, which may not suit all travelers.
Rooms
8.0
The rooms were clean and spacious, though a little dated.
Service
7.0
The service was efficient with room tidy-up and assistance despite some delay noticed. The reception staff were accommodating, even with cash payments.
Location
7.0
The location was suitable for me to explore Penang Island comfortably. However, better signboards and directions would enhance the guest experience.
Dining
7.0
The dining options were varied, but some found them overpriced. The breakfast spread was satisfactory.
Facilities
8.0
The hotel provides essential facilities like room service and laundry, suitable for a convenient stay.
Kate
United Kingdom,
December
2023
8.4/10
The hotel offers a comfortable stay with spacious rooms and friendly staff. The location is a bit isolated but peaceful, with good dining options. The facilities are well-maintained and convenient, providing a relaxing experience overall.
Rooms
9.0
The room was more like a suite, spacious, and had everything we needed, including two balconies with a fabulous view across to the bridge in the distance. The temperature was kept perfect.
Service
9.0
The service was warm, helpful, and friendly, with excellent assistance for our group's business needs. The staff from concierge to room service were very accommodating.
Location
7.0
The hotel is located in Bukit Jambul, practically overlooking the entire island. It is a bit far from the city center but provides a comfortable and relaxing atmosphere, with good food and drinks service around the pool.
Dining
8.0
The dining experience was good and delicious, especially the noodle counter. Breakfast options were satisfying, offering a great multi-cuisine selection.
Facilities
9.0
The facilities were extensive and included great buggy services to the golf club, shuttle services to the malls, room service, dry cleaning, medical facilities service, laundry, and an airport shuttle.
Dave
United States,
October
2023
7.2/10
My stay at the hotel was pleasant overall. The rooms were clean, spacious, and well-appointed, although there was a noticeable smoke smell. The staff provided fast, quiet, and efficient service, with the exception of strict food packing rules that hindered breakfast options. The location was convenient for industrial zones and the airport, but a bit far from the lobby and swimming pool. The dining experience was good, albeit a bit pricey. The facilities were decent, but some improvements could enhance the overall experience.
Rooms
8.0
The rooms were clean, spacious, comfortable, and well-appointed.
Service
7.0
However, the strict food packing rules affected breakfast options.
Location
7.0
The hotel's proximity to industrial zones and the airport was beneficial, but it was a distance from the lobby and swimming pool.
Dining
7.0
The dining experience was good overall, but it was rather expensive.
Facilities
7.0
The facilities met expectations but were not outstanding.
Patricia
United States,
September
2023
7.2/10
The hotel is convenient for visits around Bayan Lepas but a bit far from the city center. The rooms were clean and spacious, although there was a slight dusty smell under the door. The service, especially from Azrul and Shamsul, was friendly and helpful, but there were some issues with honesty during payment for services. The location is ideal for those needing access to the Penang Airport and the adjacent Royal Penang Golf Clubhouse. The dining options offered a delicious spread, though limited in variety. The facilities were satisfactory overall.
Rooms
7.0
The rooms, although a bit smaller than expected, were clean and spacious.
Service
6.0
The staff, particularly Azrul and Shamsul, were friendly and helpful despite some issues with honesty during payment for services.
Location
8.0
The hotel's location is great for visits around Bayan Lepas and very close to the Penang Airport.
Dining
8.0
The dining experience offered a delicious spread of food items, although it was limited in variety.
Facilities
7.0
The hotel's facilities were satisfactory overall.
Rupert
United Kingdom,
September
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were clean and relatively spacious, complete with a baby cot, although the poor network was a slight inconvenience. The location was ideal for my trip, being near the airport and providing a peaceful stay away from the hustle of Georgetown. The dining experience was good, especially with Neapolitan pizza available. The facilities were satisfactory, offering the essentials for a comfortable stay.
Rooms
8.0
The rooms were clean and relatively spacious with a baby cot, located on a high floor.
Service
8.0
The staff was friendly and always wore a smile, though a bit more information on hotel whereabouts would have been appreciated.
Location
9.0
The location was ideal for my trip, near the airport and away from the busy city center, offering a peaceful setting in Bukit Jambul.
Dining
7.0
The dining experience ended on a good note, with a good repertoire of options and Neapolitan pizza being a highlight.
Facilities
7.0
The facilities provided were sufficient for a comfortable stay.
Simon
United Kingdom,
August
2023
8.0/10
I decided to upgrade for a small cost and was placed in a much better position in the main building. The room was spacious, clean, smelled nice, and very comfortable. Despite reserving 1 month prior to our arrival, the stay was pleasant overall.
Rooms
8.0
The room was spacious, clean, and very comfortable.
Service
9.0
The staff was exceptionally hospitable and friendly. They were happy to replenish additional items without any issues.
Location
7.0
The hotel was a bit out of the center but nice for unwinding, especially with the jacuzzi in a green area. It was a bit of a distance to the shopping malls.
Dining
8.0
The dining experience was enjoyable with fresh and tasty meals. I appreciated the fact that we paid for our breakfast.
Facilities
8.0
The roasted meats were a delicious option in the dining selection. The hotel had good amenities overall.
clean
far away
Joan
United Kingdom,
August
2023
6.8/10
The hotel offers clean and spacious rooms but lacks maintenance in some areas. The service is friendly and helpful, though some aspects can be improved. The location is decent but not very convenient. The dining experience provides plenty of options. Overall, good value for money with some room for enhancement.
Rooms
7.0
The rooms were very clean and spacious, with very good interiors but had a dusty smell.
Service
8.0
The staff were great, friendly, and helpful, yet there were some unhelpful instances.
Location
6.0
The location is not very accessible but acceptable; if improved with a 24hr store, it could be more convenient.
Dining
7.0
The dining options were okay, with plenty of varieties to choose from.
Facilities
6.0
The hotel facilities need better maintenance; a busted balcony light was not fixed.
William
United Kingdom,
July
2023
8.0/10
The hotel is a bit far from the hustle of Georgetown but perfect for transit travelers. The rooms were spacious, modern, and came with all the necessary amenities, including a sofa, office desk, and chair. The service was top-notch, with a warm welcome for us students and helpful assistance with business needs. The location, while not easily accessible, could benefit from a nearby 24hr store for convenience. The dining options offered a wide selection of dishes, though some felt they didn't fully meet expectations. The facilities were well-maintained, making the stay comfortable and relaxing.
Rooms
8.0
The rooms were spacious and modern, equipped with all essential amenities.
Service
9.0
The staff provided a warm welcome and were extremely helpful to us throughout our stay.
Location
7.0
The location, while not very accessible, was comfortable and relaxing with good food and drinks service around the pool.
Dining
7.0
The dining options were fairly good with a wide selection of dishes, but some felt they did not meet their expectations.
Facilities
9.0
The facilities were well-maintained and added to the overall comfort of the stay.
Owen
United States,
July
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were spacious, clean, quiet, and cool, providing a comfortable retreat. The service was top-notch with friendly and helpful staff making my experience even better. The location was convenient for transit travelers, just 15 minutes away from the airport, offering a peaceful escape slightly away from the hustle of the city. The dining experience was enjoyable, especially with a good selection at the sashimi section. Overall, a great value for money stay with excellent amenities.
Rooms
9.0
The room with a king-size bed had a good mattress and comfy pillows, making my stay very restful.
Service
9.0
The staff at the front office, housekeeping, and room service were not only friendly but also very helpful, going above and beyond to ensure a pleasant experience.
Location
8.0
The hotel's location on a green hilltop near the airport was excellent for me as a transit traveler, offering a peaceful setting away from the city center.
Dining
7.0
I enjoyed the dining experience, especially during the restricted period, with a good repertoire available at the sashimi section.
Facilities
9.0
The facilities provided were top-notch, fulfilling all my needs during the stay.
Friendly Staff
Slightly Remote
Michael
United States,
July
2023
7.4/10
Staying at the hotel was a mixed experience. The rooms, though far from the lobby, were very comfortable and clean. The service was hit or miss with attentive staff but unfriendly interactions. The location, while nice, felt a bit inconvenient and jammed. The dining options were world-class but came at a cost.
Rooms
8.0
The rooms, although far from the lobby, were very comfortable and clean.
Service
7.0
The staff attending to our complaint was nice and attentive, especially when I requested a specific room location.
Location
6.0
The location, though fine, felt a bit inconvenient and jammed.
Dining
9.0
The dining experience was top-notch but came with a hefty price tag.
Facilities
7.0
The facilities were adequate but could be improved.
Clean
Inconvenient location
Paul
United States,
July
2023
7.8/10
The hotel rooms were spacious and well-maintained, although a bit smaller than expected. The service was very friendly and accommodating, responding promptly to concerns. The location provided a comfortable and relaxing atmosphere, with a downside of being a bit isolated from tourist spots. The dining experience was generally good, though some dishes had room for improvement.
Rooms
8.0
The rooms were spacious and well maintained.
Service
9.0
The service was kind and responsive, arranging a room change promptly.
Location
7.0
The location was comfortable and relaxing, but a bit out of the way for tourists.
Dining
7.0
The dining experience was generally good with room for improvement.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
Kyle
United Kingdom,
May
2023
6.6/10
My stay at the hotel was overall pleasant. The rooms had a slight smoke smell from friends staying nearby, plus some maintenance issues with the shower. The North Wing room 305 had a noisy blower outside the window. On the positive side, the service was fast, quiet, and efficient, although the hotel seemed a bit understaffed during the busy holiday season. The location is convenient for industrial zones but a bit far from Penang attractions. The dining options were varied but somewhat expensive. The facilities were decent but could use some improvements.
Rooms
6.0
The rooms had a slight smoke smell and maintenance issues with the shower. The room with a noisy blower outside was a downside.
Service
7.0
The service was fast, quiet, and efficient, but the hotel seemed understaffed during the busy holiday season.
Location
6.0
The location is convenient for industrial zones but a bit far from most Penang attractions.
Dining
7.0
The dining options were varied but somewhat expensive. Some dishes were not cooked properly, which was disappointing.
Facilities
7.0
The facilities were decent but could use some improvements.